About Blue Harbor Candle Company

Blue Harbor Candle Company Terms of Service

1. Acceptance of Terms

Welcome to Blue Harbor Candle Company ("Blue Harbor," "we," "our," or "us"). By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or purchase our products.

2. Product Information

Blue Harbor Candle Company strives to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or other content on our website. Colors, scents, and other product features may vary slightly from what you see on the website.

3. Ordering and Payment

All orders are subject to acceptance and availability. Prices for our products are subject to change without notice. We reserve the right to refuse or cancel any order at any time for any reason. Payments are processed securely, and we do not store credit card information.

4. Shipping and Returns

Please refer to our Shipping and Returns Policy, available on our website, for information on shipping options, delivery times, and return procedures.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Blue Harbor Candle Company and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any of our content without our prior written consent.

6. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you agree to our Privacy Policy.

7. Limitation of Liability

Blue Harbor Candle Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of our website and services shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

9. Changes to Terms

Blue Harbor Candle Company reserves the right to update, modify, or replace these Terms at any time. It is your responsibility to check our website periodically for changes. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms.

Contact Information:

Blue Harbor Candle Company

info@blueharborcandleco.com

(603) 969-3205

Thank you for choosing Blue Harbor Candle Company!

Blue Harbor Candle Company Return Policy

Thank you for choosing Blue Harbor Candle Company. We take pride in providing high-quality candles, and we want you to be completely satisfied with your purchase. Please read our Return Policy carefully to understand your options.

1. Return Eligibility

We accept returns on unused and unopened products within 10 days from the date of purchase. To be eligible for a return, the item must be in its original packaging, unused, and in the same condition as when you received it.

2. Returns Process

If you wish to return a product, please follow these steps:

a. Contact our Customer Service team at info@blueharborcandleco.com to initiate the return process.

b. Provide your order number, the name of the product you wish to return, and the reason for the return.

c. Our Customer Service team will guide you on the next steps, including the return address and any specific instructions.

3. Refund or Exchange

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund or exchange.

a. Refund: If approved, a refund will be processed to the original method of payment. Please note that shipping charges are non-refundable.

b. Exchange: If you prefer an exchange, we will send you a replacement item of equal value. If the replacement item is of a higher value, you may be required to pay the difference.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will replace the item at no additional cost to you.

5. Return Shipping

Customers are responsible for the cost of return shipping, except in cases of damaged or defective items. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

6. Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled, and the return policy will apply.

7. Contact Information

For any questions or concerns regarding our Return Policy, please contact our Customer Service team at info@blueharborcandleco.com.

Thank you for choosing Blue Harbor Candle Company. We appreciate your business and are committed to ensuring your satisfaction with our products.